Delhivery / Ssn Logistics — Wrong info updated after pickup (cancelled)

Address:	122002
Website:	delhivery.com

Delivery is very cheat courier, my pickup was done on 3rd April 16, and they have no details about the pickup..
I lost my pickup receipt, tried to ask AWB no they failed to tell the details, pickup was with tie-up with VOONIK, and voonik is also not having any details..
10 times i call them then they told me a AWB no on with the pickup was showing cancelled as i refused to give them the product..
These people are not helping me to find out where the product is, as my money is still with VOONIK, i have to get refund but no help from delhivery..
I have sms sent by delhivery for the pickup..
If i refused the pickup then why no sms or update regarding the cancellation of pickup by Delhivery & VOONIK also..
But the Delhivery has updated the wrong info on tracking details so VOONIK can do nothing..

Date Of Pickup- 3rd April 16
Time- 12 to 12.30 noon
Order No- R[protected]
Product Name- Mayra PartyWear Top Yellow 1508T[protected]