[Resolved]  Delhivery — Theft of items

Address:N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi New Delhi DL 110037

We Had Sent Three Packed To Our Customer, Each Packet Had Six Items With Delivery Challan. Two Package Delivered Perfectly But Third One Delivered With 3items Missing.

Someone From Delhivery Stole Three Item And Repacked Packet And Delivered It.

Now Delhivery Is Saying The Will Mention Package As Lost And Give Us Claim As Per Agreement Which Is Around 2000 But Actual Value Of Loss Item Was More Than 30000.

I Said When Packaged Was Delivered How Can You Claim It As Lost, Someone From Your Team Stole The Items And Delivered It. They Are Not Providing Any Proof Of Weight.

AWB No. [protected]
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Jan 23, 2022
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2021
Delhivery Customer Care's response
Hi. The shipment with AWB [protected] was marked Lost on 18-Dec and the refund will be made as per agreement. Thanks
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