Den Boomband Internet — Not relocating my address

Address:New Delhi, Delhi

Hello Sir, I am a user of Den internet denboomband.com. I have got the connection recently at the address c-88, majlis park, gali no 6, 2nd floor, new Delhi - 110033. Due to some circumstances, I had to shift the building, and now I am staying at 238, Tulsi Marg, Keval Park, Delhi-110033. I have made a request on[protected] for shifting the connection to my new address, and they have accepted the request, and said that it will be done within 24 hours. Today is 28th June, and there is no response from their side. I have called them so many times, in the customer care, their local operators, their sales executive, and every possible person. But no action was taken by them to fix my problem. I have got 1 month plan, and my days are going in waste. I want you to take strict action for such kind of Internet ISPs. Thanks and regards Atish Ranjan [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Customer care staffs are dumb.. everytime I call they ask the same thing, and reply the same thing. Sir ho jaayega..aaj.. and that "aaj" 3 din se nahi aaya..

Den boomband sucks

fraudulent

commitment are false. they make clarifications their own on behalf of customers. and thus make consumer bear the expenses.. their executives are rude in behaviour...doesnt know how to talk to customers..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DEN Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    718
    Pending
    0
    Resolved
    78
    DEN Networks Address
    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all DEN Networks contact information