Den Cable Network — Refund because of faulty stb

Address:Bangalore, Karnataka, 560029
Website:www.dennetworks.com/index.htm

Hello SIR,

4 months back I subscribed to DEN HD STB and payed 4500 rs for BOX
And Monthly paying 300rs for Superb package.

I am using Brand new LG 42 inc TV ( 4 months old) with this STB.

In 4 months, STB stopped working twice( NO HDMI output but RCA OUTPUT was working fine). They replaced the BOX saying some issue with HDMI.

Both the time my TV also stopped working when STB stopped working. LG service guy had to replace the TV motherboard twice :( .. And They said issue is with STB and not to use it.

Now I dont want to take risk again by using this STB, So want to change the STB to different network. But I have already payed 4500 for box and they said they will refund only 1000rs :o

The reason why I want to switch is due to STB causing problem to my TV.

Please help me getting maximum REFUND.

NOTE1: I have called CC but they were pathetic..
NOTE2: I have regularly payed monthly subscription (300rs).

Thanks & Regards
Munez
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No response from DEN :(
All of DEN users know v well how worst DEN is, but still no action against them even after registering so many complaints..
We Consumers are now so helpless that we need to plead for our hard earned money.
no one is here to help us right... At least tell us who'll help us in such situation

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