Den Networks — Not Provide Original Bill

Qaiyum Landge

Address:

Thane, Maharashtra

The DEN Cable service provider not provided original bill to customers as well not provide sufficient rights to customers all rights are completely in Cable operators hand. The A. S. TV cable service operator is Charged customers Rs.330/- per month & when the customer asked him for low cost recharge pack / subscription pack the owner of A. S. TV Cable Service Mr. Iqbal M. A. Patel told that (to DEN customers) you must have to pay Rs.330/- per month no low cost recharge pack / subscription pack is there & then, If customer raised complaint to DEN company they told that cable operators is have full rights & they are true. We can't do anything.

Was this information helpful?

No (0)

Yes (0)

Jul 30, 2015

Updated by Qaiyum Landge From January 2015 the A. S. Cable Service charged all DEN company set top box customers Rs.330/- per month but in previous year when we buy set top box he only collect our Aadhaar card copy. Not introduce any subscription package on that time Rs.300/- is per month charge. In January 2015 we told him, we can't afford Rs.330/- plan stay us on Rs.300/- plan. He take Rs.300/- from January 2015 to July 2015 and our bill period is 15th July to 15th August. But he barred our services on 25th July 2015 & we asked him clarification on it then he told us that from January to July 2015 we need to pay remaining Rs.210/- then he activate our set top box.

Jul 30, 2015

Updated by Qaiyum Landge From January 2015 the A. S. Cable Service charged all DEN company set
top box customers Rs.330/- per month but in previous year when we buy
set top box he only collect our Aadhaar card copy. Not introduce any
subscription package on that time Rs.300/- is per month charge. In
January 2015 we told him, we can't afford Rs.330/- plan stay us on
Rs.300/- plan. He take Rs.300/- from January 2015 to July 2015 and our
bill period is 15th July to 15th August. But he barred our services on
25th July 2015. And when, we asked him clarification on it then he told
us that from January to July 2015 we need to pay remaining Rs.210/- then
he activate our set top box.

Jul 30, 2015

Updated by Qaiyum Landge We have Set Top Box, SD Card (Standard Definition) & A. S. Cable Service payment card.
Also in our package none of the Star Sports Channel is there(Star Sports 1, 2, 3, 4) as compare to these other cable company in Mumbra is providing with all sports channel pack in Rs.260/- per month including original bill as per government norms.