Den Networks — Refund not processed yet due to services interrupted from den's end

Address:	New Delhi, Delhi, 110018
Website:	denboomband.com

Response from den boomband
Dear Customer,
Thank you for writing to DEN Boomband.
You have expressed your concern in the email dated 18th Sept’16 regarding using our connection, we would like to inform that you cannot use the services in the current location due to technical constraints.
We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavour to ensure, that our customers are delighted by our inimitable approach

Den Boom band mentioned that i cannot use there service due to technical constraints. Than why it's taking time to refund my money also you are the one who offered your services in my area now you are the one who cannot deliver services due to your own issues. So, i want you to not only refund the charges for the services which got interrupted from Aug 06 but also i want you to refund activation charges as well because the issue is from your end not my end.
Now take it as a final reminder send the person to collect the hardware tomorrow itself & process the refund asap or else if i escalate this to consumer court than you guys have to suffer a lot & will end up paying the huge amount. Also update your customer care team as they don't have any information & they ask me to recharge & my services will be back to normal.
Please expedite the process as since Aug 06 onward i have send you numerous mails till date & have not got satisfactory response till date.
RTN [protected]
DEN-CAMIG0054551
Username "M_185617"
aradh.[protected]@gmai.com