Address: | Chandrapur, Maharashtra, 442401 |
On 13th Oct 2017, I placed an order on the website www.deobazaar.com
When prompted, I made the payment via my Debit card. The payment of Rs. 859 was successful. The order was also successfully placed. I even got an email confirmation for my payment as well as for my order. It has been almost 10 days already and whenever I track my order, it shows that the order is still under process and has not yet been shipped.
I tried to contact the customer care for DeoBazaar. The phone number that they have provided for customer care is always switched off. I even tried mailing them my complain. I was even given a Ticket ID to track the status of my complaint. I was told that my query would be answered in 4-8 hours. It has been 3 days and there has been no response from the website.
Finally I decided that I will simply cancel the order and ask for the refund so that atleast my money is saved. To my shock, the website does not have any cancel order option available.
On dated 24 Oct 2017 I received Email regarding unavaibility of item ordered.
I replied Deobazaar on their Facebook account to exchange the previous order with less priced other item.
But 4 days passed there is no response by Deobazaar.com.
This is nothing but cheating. I feel like my money is gone forever. I had the opportunity of quickly going through the reviews of shopping experience of others at deobazaar.com and I found that there are many other people who have been cheated by the same website.
I request you to kindly look into the matter and take appropriate action against the website. Thank you.
My order details are as follow -
Order number : [protected]
Shipped to: KISHOR CHAMBHARE
Address: Flat Above Sai-Gajanan Medical Store, Near Devi Apartment, Hanuman-nagar TUKUM
City: Chandrapur
State: MAHARASHTRA
Zip:442401
Mobile # [protected]
Email = wutteshwar.[protected]@rediffmail.com
Shipped On : N/A
Payment Mode: Debit Card
Order Date: 10/13/2017 10:07:18 PM
TOTAL PRICE : 859.00
TRACK ORDER
COURIER : N/A
AWB NO : N/A
DeoBazaar.com
Shopping destination in Gurgaon, India
Address: Lower Ground Floor,
No 148, Sector 46, Sector Road,
Gurugram, Haryana 122003
Phone:[protected]
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we have already settled your issue on the website itself, Your alternate order stands delivered in December 2017 itself. we request you to please review your complaint.