Deobazaar Internet Commerce — Order [protected] - Not delivered despite payment: over 10+ days

Address:

122011

I have been writing to customer care - deobazaar but no response: my note is: how long does it take to deliver within gurgaon? Should i lodge an fir for cheating?

No response or call or update even after 10 days!! I purchased online the products paying thru my citibank credit mastercard xxxx xxxx xxxx 6696 on 24th apr 17.

Here is order copy:
From: deobazaar.com
Date: mon, apr 24, 2017 at 9:55 am
Subject: order confirmation : deobazaar.com
To: [protected]@gmail.com

Deobazaar.com dear rajiv malhotra,
Thank you for your order with deobazaar.com
Thank you order confirmation
Email
Order number : [protected]
Mobile number : [protected]
E-mail id : [protected]@gmail.com
Order
Mentioned
Now let's get started,
Product unit price quantity total
Brut original perfume
By brut, for men
Size : 100 ml 499 1 499.00
Denim musk after shave
By denim, for men
Size : 100 ml 269 1 269.00
Subtotal rs. 768/-
Promotional discount - rs. 0.00/-
Shipping & handling rs. 0/-
Cash on delivery charges rs. 0/-
Order total rs. 768.00/-
Address : 1401 / tower 6, vipul belmonte golf course road sec 53 haryana
City : gurgaon state : haryana
Pin : 122011 payment method : prepaid

Mob:+91-[protected]; +[protected]