Address: | Navsari, Gujarat, 396321 |
Website: | www.deobazaar.com |
I have ordered Deodrant from Deobazaar website on 20th December, 2015, while checking the products I found that one of the Deos is not working. The Spray is not coming outside. When I contacted them on mail, I got a reply with some suggestion but which is not working. Even after sending couple of mails for any update on the issue I have not get any reply form the company.
The conversation is as below,
Dear Hemal,
Greetings from DeoBazaar!
We thank you for writing to us and assure you the resolution soon.
For an immediate resolution, we request you to please remove and re-attach the spray nozzle of the faulty deodorant bottle so as to ensure that it is put on properly. This technique works at times if in case the spray nozzle is on lose.
Please write back to us if in case this does not work so that we may share an alternate resolution with you.
Warm regards
Team DeoBazaar.com
#ZamaaneKoMehekaanaHai
Over 1 Lakh Deodorants Delivered Annually
Description: Description: logodeobazaar
From: [protected]@deobazaar.com [mailto:[protected]@deobazaar.com]
Sent: Tuesday, January 19, 2016 12:44 PM
To: [protected]@deobazaar.com
Subject: DeoBazaar.com Service Request, Department : Products, Ticket ID : 248661
Name:
Hemal
Email ID:
[protected]@gmail.com
Phone No:
[protected]
Comment:
I have ordered deo in last week, i found some issue with one deo bottle. I am not able to spray from the bottle, it seems gas is not present. I can feel the bottle is entire filled up but not able to spray. Can you please look into this.
Image removed by sender.
This email was sent to [protected]@deobazaar.com unsubscribe from this list
Hemal Joshi
Jan 20 (6 days ago)
to DeoBazaar
Greetings... I did this before writing to you, but it doesn't work so need ND alternate solution.
Thanks.
Hemal Joshi
Jan 22 (4 days ago)
to DeoBazaar
Any update on this...???
Was this information helpful?
Your complaint has been noted and will be duly resolved. To help us in sharing a resolution with you, we request you to please check your inbox and respond with the details required.
We assure you the faulty piece will soon be replaced since it has been established that the item is not working.
We appreciate your order with us and assure you the resolution to your complaint soon.