Deutsche Bank India — Useless staff

Address:

Surat, Gujarat

My name is naman mittal I visited deutsche bank india(surat ghod dhod road branch) and i am disappointed with there staff, a lady staff was one who exchange the old notes .she was not concerned with their customer and talking on her personal phone i am a minor and i was standing for exchange old note line for 2 hour and 10 people was standing in front of me their staff took two hours to attend 10 customer for exchange of old notes when my chance came they told me that they does not exchange notes of minor when I opposed them and told them that no one inform me about it in response they abuse me .so I request rbi to please look in this matter