Dg Shipping — cdc application: processing and delivery ignored.

Address:

Mumbai City, Maharashtra, 400042

I had applied for an Indian CDC in 2012 after completing stcw requirements at MMTI Mumbai.

I got the return self addressed post card with : Co/969/12
written on it.I have got no further communication from Shipping Master's office.

The CDC Application process and DG Shipping Website do not provide a portal to check on status of a "Fresh, New CDC application". Nor is there contact information to Query the status of a New application.

DG Shipping has been in operation since 1949. They have received, processed successfully, and delivered many CDCs. They do have a portal where an individual can check on renewal/replacement status of an application in the case where a CDC has already been issued.

However, there are a lot of CDC applications where money has been collected, with only a self addressed postcard returned with a number written on it. No further information is provided to the applicant with reference to the application, or mention of shortcomings in the application where further information needs to be provided by the applicant.

There are agents scattered in the vicinity of DG Shipping who provide this service for a fee, as they have a "contact" in the Shipping Masters Office. Why should it be so.

When money is collected, an applicant expects a service in return which is not being met.

I am still waiting for my CDC kindly expedite.

Thank you,
K.V.Rao