[Resolved]  Dg Shipping — Delay in CDC processing

Address:

Shipping Master Office Kolkata

I applied for INDIAN CDC on December 1st through DG Shipping Master Office Kolkata, and the application was showing under process from the very first day. After 15 days, I received an email that said my application is under verification process. Since I already have my joining date from my ship (Jan -12’24), I tried to reach out to the SMO KOLKATA through phone and email however I haven’t received any response for one week. No one answering the call. I was trying to reach in order to obtain the speed post tracking number so that I can push the Tamil Nadu State Board to speed up the verification process however I couldn’t succeed in reaching them. As per the research I have done online, I understand that the process would take now a minimum of 30 days to complete the verification due to the transit time of the hard copy back and forth, let alone the processing of CDC after verification. It could be approved or rejected only god knows. The process is entirely outdated, keeping the seamen, both freshmen and who are on vacation, wait for so long, without salary. Other organizations can do the e-verification in Tamil Nadu State Board however, DG Shipping, one of the important government institution is still using speed post to verify the documents. DG shipping needs to understand that we are not getting paid for the vacations, especially those who work in passenger vessels. For one document, we have to wait for 45 days. Even Passport doesn’t take this long. Transiting of documents through speed post is really an old school process, which is extremely delaying. Why wait for 15 days in the first place to send for verification, maximum 3-4 days, it could have been noticed and sent. Anyways I would like to thank DG shipping that my joining been canceled by my company and I will have to wait for the document and next joining date indefinitely without salary. At least answering phone calls or replying to email saying we cannot give tracking number would be really really great. Please upgrade the system. I beg.