[Resolved] Dhamaalshop.com — 32" videocon led tv

Ankush Sehrawat

Address:

Rohtak, Haryana, 124001

Dear sir,
I purchase one product videocon LED 32'' by dhamaalshop.com dated 16/05/2016. I paid amount 6749/- according to company terms because cash on delivery was not available on my pin code. I paid that amount via net banking . But I have not received any message to you k mera product confirmed hua k nhi . so I sent to mail them but not yet any response came from there. i call but no one picking up call. once call connect so operator says please stay on line we are connecting your call so what to do ? Sir I'm feeling...

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no. DS50431 which you placed with our company Dhamaalshop.com on the[protected]:59 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]

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Comments

mazhar77

from Pune, Maharashtra

Dhamaalshop.com — Wrong product deliver

Wrong product deliver me and not not respons calling

DhamaalShop.com Customer Care's response, Oct 4, 2016

Verified Support

Dear Customer,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077

Ketur Sanghavi

from Ahmedabad, Gujarat

Dhamaalshop.com — Be mobile fraud

I ordered 3 be mobile, they sent t shirts. Customer care number not working email id not working amazon payments tel us that we had closed their payment. Help us guys Rgds, Ketur Sanghavi [protected]

DhamaalShop.com Customer Care's response, Oct 3, 2016

Verified Support

Dear Sir
That is a luck by chance offer after the sold out of Mobile Phone stock may i dispatched Branded T Shirts to each customer.

We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077

gauravsmk

from Thanesar, Haryana

Dhamaalshop.com — Order not received

I have order to Dhamaalshop.com. in[protected]. but till date i am not received my order if i contact to Dhamaalshop.com. my number not contact with Dhamaalshop.com. my order number is ds17876. email id gauravgupta999.[protected]@gmail.com