[Resolved] Dhamaalshop.com — Not received order confirmation after amount deduction / require refund the amount

masilamani R Issac

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560105

On 02/05/2017, i booked a first copy redmi note 4 through facebook advertisement of the company dhamaalshop.com. I followed the processes step by step whatever required to purchase a item from online marketing - amount deducted (Rs 2749), payment successful, payment confirmation received through sms and then hang the next step.

Amount deducion message receive from bank (Sbi). Othpg694925 dhamaalshop com hajipur. (Pos dhamaalshop3774 at dhamaalshop com txn#694925).

No any confirmation message, no any delivery details even i didn't have the chance to know only the product order number. Just the payment successful.

What are these all...? Clearly i tell, refund the amount to account.

A/c no. [protected]
Bank : sbi
Name : masilamani i
Ifsi code: sbin0009044

If you not refund, i go to consumer court.

Reagrds, masilamani.
Ph. +91 [protected] / +91 [protected]

Was this information helpful?

No (0)

Yes (0)

Jun 7, 2017

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

May 03, 2017

Updated by masilamani R Issac DEAR SBI Bank Team,

as per discussion (for refunding purpose account maintain minimum 1000 balance), Just now i recharge Rs. 1000 to my SBI bank account,

Please Check.

May 03, 2017

Updated by masilamani R Issac After my previous post, we received two calls from SBI Bank Customer Care / Dhamaalshop.com. [protected] / [protected] / [protected]. both also discussing for refunding the amount, but submitted (2749 +2749 +2749+ 1000+[protected].

now we complaint to this website. but we have receiving more Fake calls telling SBI Bank / Dhamaalshop.

please resolve this issue.

Verified Support

May 07, 2017

DhamaalShop.com Customer Care's response Sorry, your package is delay because of an issue with the carrier. we sincerely apologize to you for the delay in delivery of the products ... of staffs and within the next 2 days your shipment shall be dispatched for delivery.
Thanks.
DS Team.

May 10, 2017

Updated by masilamani R Issac What is the status, please update to my mobile no. [protected]

May 12, 2017

Updated by masilamani R Issac Till we are waiting the Customer (Dhamaalshop) update. ?

May 22, 2017

Updated by masilamani R Issac Dear Dhamalshop,

already we awaited above 20 days, send the materials immediately or refund the amount.