[Resolved] Dhamaalshop.com — Order micromax 24" hd led tv (# ds60127) not delivered.

Manu C Vasu

from Nagercoil, Tamil Nadu

Address:

560022

I recently placed an order Micromax 24" HD LED Television(# DS60127) at 9th September . And paid sum of amount INR 3949, including RS. 150 Shipping charges. I received order confirmation mail also.
But there after days item is not received at all and their is no reply. No customer support also. So, I kindly request please send item or refund my amount.

Manu Kumar C V
Ph: [protected]

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May 21, 2017

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

Oct 12, 2016

Updated by Manu C Vasu I got an reply from Govinda B B K,
Dhamaalshop.com, Customer Care Team,
+91 [protected] at 4th Oct. But still amount not refunded. And the there is no reply form given number when I calling.

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Comments

pintu jp

from Bengaluru, Karnataka

Y product was not deliver yet 3 day s gone no contact person my order no DS51557.pls give reply [protected] take step as soon as possible

Manu C Vasu

from Nagercoil, Tamil Nadu

I got an reply from Govinda B B K,
Dhamaalshop.com, Customer Care Team,
+91 [protected] at 4th Oct. But still amount not refunded. And the there is no reply form given number when I calling.