[Resolved] Dhamaalshop.com — Payment deducted from my card but payment status in order still showing as pending.
A
aadirash
Address:
Patna, Bihar, 110035
Website:
dhamaalshop.com
Hi . I had ordered an in focus mobile and sandisk 16 GB card on 1st of April .total order amount was 4398 which I paid through my SBI credit card . payment was made successfully but upon reaching back to dhamaalshop page it still showed as pending . I have been trying to contact them since then but to no avail. I have even mailed them twice but yet to be replied .
Plz look into my concern .
Thanks and regards
Aadil Rashid
Aadil.[protected]@live.com
[protected]
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Nov 4, 2016
Complaint marked as Resolved
DhamaalShop.com customer support has been notified about the posted complaint.
This is in regard to your order no. DS36540 which you placed with our company Dhamaalshop.com on the[protected]:23 AM.
We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas.com site. The tracking number is – 100507. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
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