[Resolved] Dhamaalshop.com — Product not received.. Cheated by company
H
Hussain Kamal Basha
from Sivagiri, Tamil Nadu
Address:
Krishnagiri, Tamil Nadu, 635109
Website:
Dhamaalshop.com
Order number ds58709 i have ordered a micromax 24" tv with this order no on 7th sep, 2016 through my credit card (rs.3949.00). but product yet not received and can't contact customer care also. i think it's not a genuine online seller.. cheating seller.. let me know really what happened...
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Nov 4, 2016
Complaint marked as Resolved
DhamaalShop.com customer support has been notified about the posted complaint.
This is in regard to your order which you placed with our company Dhamaalshop.com.
We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]
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