[Resolved] Dhamaalshop.com — Provided customer care no and Action on my order booked with you

sardar bharti

Address:	277123
Website:	www.dhamaalshop.com

I have ordered a ledtv with dhamaalshop.com on 23rd august 2016 with order no DS 52139 and they have not delivered the item till date, I have complained to their mail id but no response . I paid the amount through visa card, Please make the necessary arrangements for my genuine complaint . Afterwards i check the reviews in various consumer forums and found that this company is cheating the people in several ways and my case is one among them.Please do the necessary action

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Sep 10, 2016

Updated by sardar bharti I have ordered a ledtv with dhamaalshop.com on 07 Sep 2016 with order no DS58680 and they have not delivered the item till date, I have complained to their custmor care number but no response . I paid the amount through visa card, Please make the necessary arrangements for my genuine complaint and provied best custmor number. Afterwards i check the reviews in various consumer forums and found that this company is cheating the people in several ways and my case is one among them.Please do the necessary action.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]