[Resolved] Dhamaalshop.com — Revert my payment

Bags

from Mumbai, Maharashtra

Address:

Sonipat, Haryana, 131101

I had try to purchase 32"led videocon tv on 16 july 2016 from dhamaalshop.com rs-6749/- but on that time showing me order is pending then after 2 hrs transaction is done and amount is deducted but i didn't received email or message
There is not a single type of any confirmation not in mobile or email my name: jitender kumar
Bank name: axis bank
Payment id:56864984
O please check and revert me on my payment my no.[protected]

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no. DS15464 which you placed with our company Dhamaalshop.com on the[protected]:02 AM.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]