[Resolved] Dhamaalshop.com — Three month still product not delivered

[Resolved] Dhamaalshop.com — Three month still product not delivered

K Kalai GV

I paid still not get phone. Order confirmation for order ds26782 Item ordered:luck by chance smartphone offer with honor, intex, samsung inr 1, 770.00 Totally paid rs 1920 for net banking on 07/01/2016. Still not product get. And tracking number is invalid[protected]. Please help me customer... Otherwise returned my money Trackon courier checking tracking no is invalid... Was this information helpful? No (0) Yes (0)
Nov 5, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order no. DS26782 which you placed with our company Dhamaalshop.com on the[protected]:55 PM. We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Trackon Courier and you track your order in Trackon Courier site. The tracking number is –[protected] . If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected]
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Comments

srikanta06

from Delhi, Delhi

Dear all,

I had ordered a Mobile phone of Rs 99.After shipping charge it was Rs 249.75
The order was before 2 months. Today i have received 2 jockey inner banyans.
Why they cant keep their commitment.

DhamaalShop.com Customer Care's response, Oct 3, 2016

Verified Support

Dear Sir,
That is a luck by chance offer after the sold out of Mobile Phone stock may i dispatched 2 Jockey Vest to each customer.

We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077

Kalai GV

I ordered mobile on 07/01/2016. totally paid RS 1920.00, they will not delivered my phone still three month... totally his company cheating me. I tried mails sending to customer care permanently failed and calls no response tracking no[protected]