[Resolved]  Dhamaalshop.com — Videocon 32" hd led tv inr 6, 599.00

Address:641001
Website:www.dhamaalshop.com

Dear sir

I have purchased vediocon 32" led tv from dhamaalshop. (Videocon 32" hd led.
Booking date:14.03.2016.
My order id: ds35477

But wrongly product delivered (Polo t-shirt) to me, covered with snapdeal cover..
Delivered date:01.04.216.

Dhamaalshop customer care not respond my mails & contact number also. (+91 [protected] (24x7)

How to return the product & refund..

Order details
For further queries regarding the order placed, you can call us at [protected] (24x7) or you can email us at [protected]@dhamaalshop.com.

Please find below your order information:

Date[protected]:50:50

Shipping address
Sakthivel a
47-a puthukinaru street
Coimbatore, 641041
Tamil nadu, india


Billing address
Sakthivel a
47-a puthukinaru street
Coimbatore, 641041
Tamil nadu, india

Items ordered:

Videocon 32" hd led tv inr 6, 599.00 each


Subtotal : inr 6749.00
Shipping : inr 150.00
Discount : 0.00
+1 photos
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Nov 3, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give Dhamaalshop point Equivalent to your amount.

We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Complaint comments 

Comments

Videocon 32 led tv

I hav purchased videocon 32″ led tv on damaalshop.com but i hav not recieved what i hav ordered for that i hav pay 6599 and for shipping 150 extra . i hav called them many more times but they didnt answered my problem please give me refund or deliver my order .
Name - Yogesh Sutar
My email ID.yogesh.[protected]@gmail.com
Mobile no.[protected]
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,

Please share with us your order number or Registered Name ware we can found your order and help you out regrading this issue.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077
I hav purchased videocon 32″ led tv on damaalshop.com but i hav not recieved what i hav ordered for that i hav pay 6599 and for shipping 150 extra . i hav called them many more times but they didnt answered my problem please give me refund or deliver my order .
Name - Ramesh Kumar
My email ID.mr.[protected]@gmail.com
Mobile no.[protected]
Order Date :
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,

This is in regard to your order no. DS52849 which you placed with our company Dhamaalshop.com on the 19-05-2016 04:39 PM.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077

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