[Resolved] Dhamaalshop.com — Videocon 32 inch led tv not delivered | |||||
Hi I have ordered a videocon 32"led tv on 15/07/2016 but not received yet. Please cancel my order and refund my amount. Kindly revert urgently. I have been trying to reach out customer care through phone and email address given on the website but it seems nothing are going through and they are not reachable. Please find below my order information: Order no. Ds12417 Date[protected]:25:01 Shipping address Bikram kumar das Ballygunge military camp, p / 128 /21. Jamuna building Kolkata, 700019 West bengal, india Billing address Bikram kumar das Ballygunge military camp, p / 128 /21. Jamuna building Kolkata, 700019 West bengal, india Items ordered: Videocon 32" hd led tv (Luck by chance offer) inr 6, 599.00 each Subtotal : inr 6749.00 Shipping : inr 150.00 Discount : 0.00 Mobile number = [protected] Was this information helpful? | |||||
Nov 4, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Customer, This is in regard to your order which you placed with our company Dhamaalshop.com. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
Add a Comment | |||||
55%
Complaints
895
Pending
0
Resolved
492
+91 90 2534 0077
+91 91 0267 0169
GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
View all DhamaalShop.com contact information
Post your Comment