[Resolved] Dhamaalshop.com — Videocon tv 32 inch led
R
raju karthik
Address:
Visakhapatnam, Andhra Pradesh, +91
Website:
dhamaalshop.com
23 may 2016 at 03:46
Respected sir / madam
This is to inform tht sir on 23th may 2016 i purchase a videocon 32 inch hd led tv order no ds55138in name of nagaraju
Wap my debit card card to make payment of 6749 rs. But i show thr is pending order details and also i cant get any details whn i got that product at which date n wht time pls do the needful thing i have an advertising my email id is [protected]@gmail.com so give me infortmation whn i got my videocon 32 inch led tv i will still sjow order status is pending for wht reson my order is pending already i pay full payment through debit card.
Nagarajukoraginja.
Phone no [protected]
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Nov 4, 2016
Complaint marked as Resolved
DhamaalShop.com customer support has been notified about the posted complaint.
This is in regard to your order no DS55138 which you placed with our company Dhamaalshop.com on the[protected]:42 AM.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
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