[Resolved]  Dhamaalshop — Videocon led tv 32 inch

Address:122001
Website:www.dhamaalshop.com

My order no DS36279 date 20/03/2016, in Dhamaal shop for 32inch vidiocon led tv & i paid 6999 rupee through icici net banking. Dhamaal shop sent mail to me wrong ship track id .I sent complaint mail meny times, didnt any reply, & Customer care call also didnt received. and I m also contact to Mr.Kumar Kundan this mobile no [protected] they are also commitment to me after 4 days credit your payment but still i ' m my payment Now i want my amount refund immediately please.. My name Chandra Prakash Upadhyay, My Mo no, [protected], Mail id is [protected]@gmail.com..
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Nov 3, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no. DS36279 which you placed with our company Dhamaalshop.com on the[protected]:25 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas.com site. The tracking number is - 100480

We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.

We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.

Again, I thank you for bringing the opportunity to correct it.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Complaint comments 

Comments

my complain still pending i requesting you to Please look in to this mater and resolved, waiting for Your rivet


Regards
Chandra Prakash
+91-[protected]

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