[Resolved] Dhamaalshop.com — Order confirmation for order DS10975, are you not dispatch a product. | |||||
I have order a sony power bank on online payment. I have for it then also it has no confirmation alert for my order or any type of alert that my order is confirmed or its delivering. Payment is succesful then also!! Please please help me i have rs369.90 for it so please help me There is not a single type of any confirmation not in mobile or email so please help me!!... My mob no. [protected] my email id-s.[protected]@gmail.com Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order which you placed with our company Dhamaalshop.com. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
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I am order to sony power bank and pay to payment debit card.
But are you not a dispatch to product.
Please dispatch a product. Fast
We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back
Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077