Dhani One Freedom — Wrong Charges

Website:www.dhani.com

I have taken the One dhani freedom card two months ago. Suddenly my card is inactive and they are asking me to pay the full amount. I have been paying all my dues on time and never missed any payment since I joined. They are now charging me late fees and also asking me to pay subscription fees when my card is inactive from their side. I sent several emails but no response. Please look into it as it's a mental and financial torture from Dhani.
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Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani
N Shrivastava's [Complaint's author] reply, Feb 2, 2022
Hi Neha, unfortunately I am traveling and back in country ok 1st March. But you can send me an email at [email protected]

I will share my acct detail on email once I received a response from you. Thanks.
N Shrivastava's [Complaint's author] reply, Feb 4, 2022
Any update?

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