Digitlogics — Poor service from dealer

Dear Sir,
This is to bring to your notice that I had given my car RITZ LXi for repair after meeting an accident at your dealership MY Car, Bhopal on 15/10/2014. After comprehensive initial check up and job card opening,
the dealership had given me a delivery date of 15/11/2014, but I received my Ritz car on 16/01/2015 (a surprising inordinated delay of 2 months without any reasons from dealership), that too after lots of follow ups from my side and poor response and non professionalism shown umpteen number of times from dealership..
Here I would like to bring to ur notice that they had charged Rs 1 lac 24 thousand for the same, but the surprising thing here was after paying such a huge amount I did not received the vehicle in top condition.
following things were lacking in work
1) The back light of left side was found broken on delivery

2) The battery was fully discharged, the car was not even in a condition to start. When it was handed over, the battery was fully charged and at least after complete repair you expect a car to start and battery to function. I had to give it for charging now to at least get my car started..

3)The Engine Coolent was leaking in the compartment. Need to check if its a leakage? If not, is the car not supposed to be even washed properly before delivery. If yes, what has the dealership done?
4) The Door Central Locking is not functioning at all.

5) The central locking remote which I have given them at the time of car submission was missing

6) The cover o[censored]tility box on desk board was not fitted and left just like that. Really surprised to see this casual careless attitude of dealership.

7) The alignment of both front doors was not proper. There is a mismatch which is evident even to naked eyes..

8) Neither the seat cover were fitted properly nor the lock hook of back seat belt were installed properly

10) The glass and fibre parts were not cleaned properly after painting. In fact the car has not been serviced, internally and externally cleaned..

11) The beadings of side glasses were neither changed nor polished. They look pretty dirty, did coloured and shabby

12) The door lock of left back door is not functioning properly..

13) The car was not properly cleaned from inside

14) The mud flap of front right side was missing

15) The engine oil level was also low although they have charged me for the same

Apart from this they had not properly oiled and greased the parts and had not serviced the vehicle

Sir, here I would like to bring one more thing to your notice that the dealership had done one more accident of my vehicle during this period on 15/12/2014 and had put forward the claim for the same in insurance company in my name by filling the claim form in my name with my fraud signatures, showing that the accident was done by me while I was driving the same car, but since I got my vehicle from dealership on 16/01/2015 so I did not have any idea regarding this accident.

This thing of double claim and accident was only brought to my knowledge from the insurance office.
Sir I am feeling cheated by a Maruti dealer who cares nothing for the customer.
I request you to take necessary actions in this case and take care of all my concerns to my satisfaction.

The details of my vehicle

Ritz car petrol
Reg no MP -09 CG 2864
Engine no K12MN4021608
Chassis no MA3EDKD1S00159067
Serving dealer - MY CAR (BHOPAL) Pvt. Ltd.

i am looking forward towards you for a quick action and resolution of all issues highlighted,