Ditto TV — Ditto TV not to be seen in my System

Iam a regular subscriber to Ditto TV from last 6 months...but recently from last 4 days I could not see the Broadcast.I complained to the authorities and they told some cock and bull stories...download Adobe Player, Silver...etc..etc... The Player showed ' Plugin File Missing " and the Ditto TV could not solve this problem from FOUR DAYS.
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