Dr. Baba Sahed Ambedkar Hospital — Misbehaving/Rude behavior to patients

The person who provide homeopathic medicine in room no. 102 is very rude and always talk arrogantly to the patient and always shout at them, I am not the only one who faced this kind of problem/ misbehave done by him. And he talks to the person by seeing their class like if they belong to good family and well dressed, he talks to them nicely but if the person who belongs to poor class family or lower middle class family, he always threaten them always behave strictly and rudely with them. And if someone ask him to speak nicely, ask the mistake what patient has done, raise objection. He threaten to patient to throw them out by security.
And he gave only one day medicine to my mother as my home is too far form the hospital and to avoid to much travelling due to covid 19, I asked him the homeopathic medicine for 2-3 days. He denied and shout at me and give the medicine by throwing at me. Most of patients faces the same problem but they don't know how to raise the complain and where to raise it so please take action on him and provide them at least behavior training so that the do not talk the patients rudely and not to talk them by just seeng their class(poor class/lower middle class).