[Resolved]  Dr. Batra's — Dr. batra's shampoo (dandruff cleansing)

Address:Kolkata, West Bengal, 700010

Hello,

I have been visiting Dr. Batra's clinic and taking Doctor's advice regarding hairfall problems for almost 10 months now. I am using the dandruff cleansing shampoo enriched with thuja for my hairfall. My hairfall has reduced a little bit untill recently, when I just bought an unsealed Shampoo few weeks back and has been using it. I am experiencing increased hairfall, and itching of my scalp.the consistency of this new product is also quite low than the earlier ones. I am afraid that there is something wrong with the product which has led to my problems.

I would therefore like you to look into the matter carefully and solve the problem. moreover why should a reputed organisation, like Dr. Batra's distribute unsealed products let alone the change in the consistency.
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Aug 7, 2021
Complaint marked as Resolved 
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Comments

Dear Sir,

We are concerned to note your feedback and would certainly assist you regarding it. Kindly share with us the clinic details and patient ID so that we can look into it and provide you with the appropriate resolution.

Regards,
Team Dr Batra’s™
hello,

thank you very much for responding to my complaint. My patient Id is:[protected]. The address of the clinic which I am visiting is as follows:
Dr. Batra's Positive Health Clinic Pvt. Ltd.
Plot no. 9B, CIT Scheme- VIIIM, Type - CS 4, 2nd floor, Uttara Commercial complex,
(Opposite Lion's Club, Suri Bagan), Ultadanga Main Road,
Kolkata- 700067, West Bengal, India
Tel: +[protected]/22, +91 [protected]
email - [protected]@drbatras.com
Dear Sir,

Thank you for sharing the details. Please be assured, we will look into your concern.

Regards,
Team Dr Batra’s™
Dear Sir,

Your concern has been addressed. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Team Dr Batra’s™

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