[Resolved] Dream11 — Withdrawal of money | |||||
Hi, I have played a private league with my friend and won 840 rs cash. As i wanted to win the match, thats why my friend made his team weaker and i won the league. Now when i tried to withdraw the money dream11, cancelled and nullified my withdrawl. They mentioned like i have played with an inferior team. How they could say which team is superior and which one is inferior. I am playing with my friend in a friendly and private league. So its up to him and me. We played with our winning amount and not by dream11's cash bonus. So why you have cancelled my withdrawal amount without any notice. This is entire unfair.In what basis they have deducted 716 rs and just gave 124 rs in my dream11 wallet. I want my money back. Was this information helpful? | |||||
Nov 7, 2016 Complaint marked as Resolved Verified Support May 25, 2016 Dream11 Fantasy Customer Care's response Hi Soham, We checked in our systems and came across the fact that your withdrawal got nullified because it is not allowed for one gamer to create multiple accounts on Dream11. Also, you cannot create a private league with the cash bonus. Moreover, the team created in your referred account "[protected]@outlook.com" has only 13 points and your team has received 183 points, and this falls under league fraud category. Kindly play with your winnings and with your own (single) account. Regards, Dream11 Team | |||||
 4 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
2766
Pending
95
Resolved
1244
1901-A, Naman Midtown, SB Marg, Elphinstone (W), Mumbai, Maharashtra, India - 400013
View all Dream11 Fantasy contact information
Email id- [protected]@gmail.com
Team name- mcmayank
Withdrawn pending 400rs