[Resolved]  Dreamline India — Refundable amount not refunded

Address:560027
Website:www.dreamlineindia.com

Received a call from ms. Sushmita dreamline india for accounts job in dubai. She told me that they charged only rs.1800/- for selection process and it will refund if you will not select.
I have paid rs.1800/- and after that she told me that amount is only for 1st stage process kindly submit 55000/- for second stage. I told her that i am not in the condition to pay 55000/-. Than she said she cannot process my file. I ask for refund the amount of rs.1800/- but she refuse it. I have send multiple mails to her. Now she is not replying from last one month.
Date of amount paid - 29th july 2016
Call received from - [protected]
Mail id - [protected]@dreamlineindia.com
I want refund of rs.1800/-
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Sep 24, 2016
Complaint marked as Resolved 
Dreamline India customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Dreamline India Customer Care's response
Hi Mr. Faisz,

Greetings from Dreamline India.

We are really sorry to hear about your experience and apologise for the same.

We would like to add that after a discussion with the Customer Support representative of our Team, you have agreed to process your case for migration to Dubai. We are always looking forward to assist clients and improve their experience any complain which is justifiable will be immediately reverted and solved.

Regards,

The Customer Support Team
Dreamline India Team.
Sep 28, 2016
Updated by Faisz
Dear Team Dream Line,

Your team is again asking for payment of Rs.55000/-. however I have informed during mail conversation and telephonic conversation that I am unable to pay this amount. Ms. Sushmitha (From Dream Line) has informed me that your charges are only Rs.1800/-. Now demand of Rs.55, 000/- is unfair.
Please refund the amount of Rs.1800/- and allow me to post some positive comments for dreamline India.
Complaint comments 

Comments

Hi Mr. Faisz,

Greetings from Dreamline India.

We are really sorry to hear about your experience and apologise for the same.

We would like to add that after a discussion with the Customer Support representative of our Team, you have agreed to process your case for migration to Dubai. We are always looking forward to assist clients and improve their experience any complain which is justifiable will be immediately reverted and solved.

Regards,

The Customer Support Team
Dreamline India Team.

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