Drivezy — Refund not processed even after 8 months

Website:

www.drivezy.com

I have booked a car during lock down in Apr-2021. There was problem in the BATTERY. So, I have changed it and submitted the bill to them. But from last 8 months, they are saying that the refund will be processed and The amount will be refunded. But even after 8 months, no response or no replies to emails or calls. These people are not at all worried about their customers.