DT Cinemas — finger nail found in momos

Address:New Delhi, Delhi

We ordered chicken wheat momos and found a finger nail in the food article.
My husband almost swallowed it and had to cough it up. We tried to speak to the dt supervisor Siraj and Sarthak to cc us in a mail with the concerned person and they didn’t give us an email correspondence.
Our movie was wasted and we had to throw away the entire food. Our money and health it seems is of no concern to DT employees.
Please take actions as we shall want the food investigated for quality. Before ordering we had asked if the momos were fresh since they were melting and soggy and falling apart. They told us it was apparently over steamed. We also have video proof of the staff refusing to give us a contact number.
We want this addressed
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Comments

Hi Rusha Kanjilal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number at [protected]@cinepolis.com so that we can get in touch with you and assist you further.

Regards,
Team Cinepolis
Hi team,

We have experience this multiple times that AC is not on during the movie.

Even the seat of mine is not in good condition audi 1 seat no N2.

Please look into this.

Thanks

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