Duravit India — Pathetic quality for that price.

Address:

Bangalore, Karnataka

I bought a shower cubical for duravit cost 12 Lakh and started facing problem from day one. Now after 2 year hardly used its features ie (jet, steam) started giving repairs. Service people ask for give us repair parts (how the hell a customer get a repair parts ) . They give you certain code no and order to dealer that take another 2 months and then a hard attack that for small that part you have to pay 1.75 Lakh. Otherwise they can't do anything. Now costumer is stuck can't throw the huge item and nor replace the parts. in 2 Lkh we can built a huge marble steam room. While buying they promise for quality and durability for life (I counted for at least 10-15 years) but this fast never expected. My request to Ahemdabad will fall in def ear . Can anybody guide me on this what to do now so new customer does not come in there charm and buy this white elephant.