Durian Industries — Poor quality of sofa leatherette
A
Ambrishm
from Mumbai, Maharashtra
Address:
411028
Hi... I bought a sofa from durian in jan 2014. After 1.5 years, leather chipped out and since a child pulled it out, i reported and got it repaired on my own expense. However after 3 months of this incident, again another one chipped out and i complained about the quality but was simply told a quote for repair. I was told this is common issue for a sofa set which costed me almost 60k after a discount. Durian is selling poor quality of furniture at a high cost. Many a times, call to concerned people goes unanswered and they simply mention that it is outside warranty period which is claimed as 7 years but actually 1 year for repair and material cost. This is cheating the consumer.
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