E-Seva — arrogant and irresponsible staff

Address:Chittoor, Andhra Pradesh, 517501

Went for aadhaar mobile no. change in e-seva center at Jeevakona road near leela mahal, Tirupati with all the required docs and filled application
It was around 4 pm when I contacted staff for the same. He replied " If you wait till 6:30 pm and by then if I have patience, I'll take the request"
What if he doesn't get patience ?
Where are we yet?
In digital India, why public servants are not getting upgraded?
Why citizens have to wait for so long despite rapid technology revolutions?
Why people working at govt. Offices are so negligent even in this modern world?
This all happens because talented and eligible candidates do not sit at govt. Offices, and this is the cause of caste based Indian Reservation system
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    Tirupati
    Andhra Pradesh
    India
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