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E-Thottam — Amout deducted 500 & Order cancelled automatically , refund not received

I have ordered for 500 order id 12193 date April 8 2020, but order is cancelled automatically then no refund to my account so far . Could you please take action and refund the amount at earliest

Date of incident : April 8 the 2020
Order number : 12193
Amount : 500
registered mobile number : + 91 [protected]
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