E-Thottam — non delivery of vegetables pack

My order No.34174 dt.25/04/20 for vegetables pack for Rs.300/- but till date they have not delivered my pack.i given email and also message to their contact numbers but no response and I couldn't contact them over phone also. What is the remedy? How to get my vegetables pack or refund of money paid to them
Kindly help us
S SUNDARESAN
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    E-Thottam Address
    3rd Floor, Agricultural Complex Ezhilagam, Chepauk, Chennai, Tamil Nadu, India - 600005
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