Dear NHAI Team,
Today at 6:52am at Karnal Toll Plaza hour team member has forcefully charged twice the amount of toll fees apart from paying the toll fees through fasttag.
You can check the same as the amount from my fasttag has been debited at 6:52am but still the toll executive forced us to pay through cash and said that our fasttag is blocked we have to pay through cash.
Fasttag payment receipt - INR 145 toll paid from IDFC FIRST Bank Tag 3XXX7C40 for vehicle no. DL8CBE7664 at Gharonda Toll Plaza on 12/08/23 06:52. Avbl. Bal.: INR902.
Kindly check the same has refund the cash paid amount.
Regards,
Prateek
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