Eassymall — Eassymall online market place- money deducted order not delivered morethan 2 months

Website:

www.eassymall.com

I had ordered from the Easysmall app on an order which I was to get within 9 to 25 days, but have placed that order. I have completed more than 25 days and now am in 2022 but that order is still confirmed and they are not delivering to me.I deducted Rs 1118 due from the order