| Address: | Mumbai City, Maharashtra, 400064 |
Id no. 715874 dt. 31.08.2016 -5.40 pm - airport mumbai-tc2
Car no. 2897 driver name: aale hasan - [protected]
Airport convenience charge slip no. 294060 - rs. 100.00
I had travel from bbs - mumbai on 31.08.2016 ai flight no. Ai670 reached mumbai at 5.00pm and book a car as above for mira road destination at my residence
I am senior citizen of 60 years and facing problem of keens pain.
Driver was not happy for the location.
He drive the car upto goregaon exhibition centre and took at side on service road and open the bonnet of the car and took wires from battery and told me that the car is out of service so you have to leave after payment of rs. 300.00.
I had requested him to take another cab from their source and leave me at my distination, where he refused and pulled me out from the car and my baggages thrown on the street which i could manage to take in my hands.
During this time i had 10-15 calls to your no. 65613458 where the one lady assured me to provide the car and support but did not turn out with positive attitude and stoped taking the calls.
Thereafter i refused to pay him rs 300.00 he demanded so he assult me on my head and warned me for paying.
I could able to save from him due to other local peoples support and took a bus which was reaching to my residence.
Please note, i had already filed an fir at goregaon and kashimira station for easy cab and driver name through my advocate.
Also putting an complaint with the tourisim department and airport authority and mr nitin gadkari for above incidence to take it seriously.
This is for your information and necessary investigation action from your end.
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