Easy Movies — money deducted ticket not booked

Address:

Hyderabad, Andhra Pradesh, 500072

Money Debited Transaction Not Completed
Hello
i booked 3 tickets on july 25, 2017, i paid money by paytm 352.17 Rupees. Money deducted from my payment account and easy movies is showing me "Went to payment gateway" message.

When I approach paytm customer care they are asking for successful payment confirmation mail from your end. Please refund my money to my paytm acoount
My paytm number is [protected].

Here I am attaching a screenshot of transaction for more details.

It's really shame on your part if you are facing these type of problems after establishing a good brand image in the ticket booking market. Please respond and resolve my issue on priority, otherwise I am ready to send you the legal notice. As you are company is not maintaining any customer care number and customer supporting team. First be available for the customers then money will come as business grows.

Regards,
Himavath Kumar
Research Analyst (information and communication technology).