Ebay.in — 1-[protected]

Address:

Bangalore, Karnataka

I had wrote a mail on 29th April 2015, But to this day I haven't received any sort of reply from ebay. Yet you people promise to respond within 24-42 hours. It seems like you people care a damn about customers. Anyways next time when I plan or any of my friends, family plan to buy anything from online, eBay will be off LIST for sure. The mail which I wrote earlier was as follow: I had bought this item Philips HP6378 Bikini Perfect Deluxe Trimmer, Opal / Aqua from ebay on 15th march 2015, But the product is not in working condition and in this regards I have contacted ebay customer care but they say it is under warranty so they won?t be able to do anything and when I take it Philips service centre they say it not under Indian warranty, but anyway get a copy of the bill for the product than we might check with the concerned department. Now the problem is I have not received any sort of bill from the seller and when I'm contacting the seller for the same he/she is not responding. Ebay customer care say they can't do anything if the customer is not responding. Kindly tell me what do I do with this useless product which is not at all working and nor can I get it repaired by a service centre? Kindly take the responsibility of helping the customers.