[Resolved] Ebay.in — Claim closed without my concern and noted as closed by me
V
vijucool
from Ernakulam, Kerala
Address:
Ernakulam, Kerala
Hi,
I bought an iPhone 5 from ebay GEB . When I got the item the charger was not working I opened a case against that the details are given below .
PaisaPay ID : [protected]
Claim ID : 783693
I got a call regarding this claim and he told that he can only give rs.500 coupon on this case.And later when I checked the status it shows
that buyer cancelled the claim. I didn't do such a foolish thing because an apple iPhone original charger cost around Rs.1500 then how can I close this claim ? From where I can get a charger for 500 . I found many duplicate chargers in ebay.in below 500.
I didn't tell him to cancel the claim. I need a response as soon as possible . And I need a final decision from an higher officials .
Please explain me why the claim was rejected wrongfully by giving false reason by the claim adjuster "ashish2010", Also can you provide me a copy of conference call on which I asked to him to cancel the claim as it is recorded on eBay servers ?
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Aug 14, 2020
Complaint marked as Resolved
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