[Resolved]  Ebay.in — Creative headset EP600 which i purchased from Ebay.in is damaged

Address:	Bangalore, Karnataka, 560102
Website:	ebay.in

I ordered Creative headset EP600 from ebay which is not working at all. I have raised a return and refund request in the website but it took it as replacement by default. Td when we contacted customer care they say some nonsense reasons which the customer doesnot even see on the website. the second issue is, a representative from ebay customer care calls up and tells that they do not guarantee the quality of the product. this is so ridiculous answer from ebay. and moreover they try to speak as if the customer is irritating them. I have gone through the website and no where it says they do not deal with quality issues. if they do not deal with quality why the hell do they say they need 100% customer satisfaction if not they guarantee the money back. and why the hell do they sell such kind of products. Is that coz ebay is bogus or what. Im totally frustrated with this response from ebay. someone look into this issue and resolve.