[Resolved]  Ebay.in — Defective products sent and not responding to mails and calls

Website:ebay.in

I have ordered dr.morepen bg-03 sugar testing kit and also samsung power bank with 30000mah.(model T-2, GB/T[protected] ref:[protected]) both are delivered on 09/09/2016 to my house address and to my surprise the samsung power bank is not 30000mah, but it is only 20000mah and also it is mentioned on the box that the box contains battery pack/micro usb data cable/30pin data cable. but except the battery pack, there is no micro usb data cable and 30 pin data cable. and also the battery is not working. it is neither charging itself or charging other mobiles. and also i didnot receive any bill of the powerbank to claim any thing. i dont understand is it willful default on the part or it happend by mistake. And the sugar testing kit is abnormal results. while my sugar is 120mg/dl it is showing 285mg/dl. i tried twice and it is showing different results each time( checked in a span of 10 minutes). i tried to contact the seller of power bank MR.GOTI BHAVIK KUMAR, 200-VALAMNAGAR, SOC, V-A-NR, AKARCLUB RD., SIMADAGAM, SURAT - GUJARAT -395006. I tried to contact him on the phone no.[protected] which was given on the package, But it is always switched off though I am trying since 2 days. please resolve my problem and what I have to do let me know.
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May 11, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
eBay.in Customer Care's response
Dear matamkumar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Sep 23, 2016
Updated by matamkumar
only mail was sent to me that they are concerned about my problem and no action has been taken yet and nobody spoke to me regarding my proble. still my problem is unresolved with the unmindful attitude of ebay and the seller.
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