[Resolved] Ebay.in — Ebay fraud: cheating customers

Pratik Parekh

from Ahmedabad, Gujarat

Address:	Mumbai City, Maharashtra, 3800
Website:	www.ebay.in

I have purchased a mobile LG G4 on 24th april, 2016 for Rs 21, 999, the phone was defective and few features were not working so I send the product back on 24th may. After receiving the product after 20 days they are still saying that they are working on the claim and giving excuses about there so called "Processes". They are just giving deadlines and I think this is all way of buying time and frustrating customers so that they cannot get the refund.

Customer care executives are rude as hell (wait time is - 40 minutes), they think they are the owners and dont care whom are they talking to, No email replies (even the MD), no twitter replies. They really dont care about there impression.

I think this is all scam, please look into it and provide a solution

Paisapay - [protected]
Claim - 1960000
userid - pratik827

Regards,
pratik

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Aug 6, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Pratik Parekh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay