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Dear Nareshkv, We have taken a note of your details and will get back to you with a resolution at the earliest.
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Dear Nareshkv, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
I have got a call from the claim department and as per Mr. Devdutt Malik the eBay defines OEM is the "First Copy of original" and not the standard definition "Original Equipment Manufacturer"
As per him the product listing is clearly says it's the counterfeit product on sale. I have asked for the source of this definition of OEM that lists it as first copy and counterfeit product.
The service ID given by him is 1-[protected]
So the complaint now is:
[1] The counterfeit product shipped that is to be refunded.
[2] The eBay money back guarantee is fraud as well.
The call I had clearly mentioned that it shall be recorded and I would like to get the recorded copy of this discussion.
As per him the product listing is clearly says it's the counterfeit product on sale. I have asked for the source of this definition of OEM that lists it as first copy and counterfeit product.
The service ID given by him is 1-[protected]
So the complaint now is:
[1] The counterfeit product shipped that is to be refunded.
[2] The eBay money back guarantee is fraud as well.
The call I had clearly mentioned that it shall be recorded and I would like to get the recorded copy of this discussion.
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