[Resolved] Ebay.in — Ebay is not refunding the amount.. Seller has shipped a wrong product

Kinkar Roy

from Delhi, Delhi

Address:	799277
Website:	Goregaon (East)

Dear sir,
I bought 4 sarees from the seller adarshfashion_0 (Paisapay id [protected]) but instead of the sarees he sent me a bed cover. When i raised claims i got refund of 2 items (Claim id 2232632 and claim id 2232656).
But for the other claims (Claim id 2259294 and 2259304) i have not got the refund yet.
I have contacted several times the customer service of ebay. Everytime they told me that i will get my money rs 329 and rs 549 but till now i have not got the refund.
The customer service agent of ebay registered a complain with service request no 1-[protected]. Today the agent named rahul told me that he can not help me regarding this matter as the claims already closed.
I want to lodge a comlain against the ebay customer service as well as against ebay comapany for cheating.

Thanks and regards
Kinkar roy

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Oct 18, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

eBay.in Customer Care's response Dear Kinkar Roy,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay